FAQ
VEƎP develops and sells innovative designer furniture for indoor and outdoor areas. Our product lines are constantly being expanded and supplemented - you can find an overview of our current range here .
VEƎP furniture is delivered partially assembled and can be assembled particularly quickly and easily thanks to its simple plug-in system. Detailed assembly and usage instructions with all steps and information are included in every delivery package. This means that anyone can easily set it up.
VEƎP furniture is particularly easy to care for. The fabric covers are water and dirt repellent and can be cleaned with a damp cloth if necessary. The table tops can also be easily wiped with a damp cloth and a mild cleaning agent.
You can also find detailed care instructions in each instruction manual.
All of our furniture is designed for both indoor and outdoor use. The materials used have water- and dirt-repellent properties, making our furniture ideal for outdoor use.
VEƎP pieces of furniture are safely packaged and, thanks to the small pack size, conveniently delivered directly to your front door by a parcel service provider.
The delivery time varies between 3 and 6 days depending on the delivery address. The exact delivery times can be requested when ordering directly from our logistics partner or via the tracking page here .
Shipping within Austria is €6.50.
Shipping to Germany is €6.90.
VEƎP is currently available exclusively for the German and Austrian markets.
All shipments are sent with Österreichische Post AG.
Please use the tracking page of our logistics partner: Tracking
We accept:
Yes - after placing your order you will receive a confirmation from us to the email address you provided.
Please contact our VEƎP support team at: support@veep-design.com
Please contact our VEƎP support team at: support@veep-design.com
Of course, you can also place your order as a guest without a customer account.
Please contact our VEƎP support team at: support@veep-design.com
Please contact our VEƎP support team at: support@veep-design.com
If you have general questions or questions about your order, please contact our VEƎP support team at support@veep-design.com.
We will endeavor to answer your request as quickly as possible.
If, contrary to expectations, something is wrong with your order, you are welcome to exchange your order. To do this, please contact our VEEP support team at support@veep-design.com.
Please note that return shipping is subject to a charge and that we can only take back undamaged goods in their original packaging.
If you want to exchange or return your item, contact our VEƎP service team at: support@veep-design.com
Please contact our VEƎP support team at: support@veep-design.com
If you have any further questions about VEƎP and our product, please contact our support team at support@veep-design.com. We will endeavor to answer your request as quickly as possible.
If you have any questions about your shipping status, please use the tracking form from our logistics partner:
Ja, du erreichst uns unter +43 680 1605990.